引用:
有人跟我一样订了8/16台北飞曼谷的泰国越捷航空吗?飞机是不是不飞了?
是复航失败吗?还是什么原因?
My trip这个网站真的是烂,连通知都不通知!
我跟你同一天8/16(二)的去程.
刚刚上官网用预定编号去查,发现被改成8/18(四)的航班.
回程:原本是9/3(六),被改成9/1(四).
我也有写mail 过去客服问过,客服mail顺便给你: vz.preflight@vietjetair.com
如果你对reschedule后的日期不满意,建议你写信过去.
之后,它会给你三个选择方案去选择,如下:
1. Change your flight to another date/time within 30 calendar days, one time free of charge from the original departure date
OR
2. Credit shell of the valuable paid, to be used within 180 days from the date of departure.
OR
3. Full Refund back to the original payment channel which passenger has booked the reservation which the process will take within 45 days.
以上~
补充一下:
我的机票是跟GOTOGATE买的,整个过程,它也是完全没反应,跟死掉一样.
你就不要再执着OTA旅行社了,自己联系官网比较快.