关于 italo
你可以写信去cancellazioni@ntvspa.it 然后付上你的车票号码(每笔一封)
我寄了四封 但只有第一封有收到自动回信...
以上供你参考~
How to request a refund Before the departure time, customers can participate in the full refund of the ticket by means of a purchase voucher that can be used for new purchases of tickets relating to travel to be made within one year from the issue of the voucher. Refund requests can be made by calling the contact channel 060708 or by writing to the email cancellazioni@ntvspa.it, please include the correct ticket code. In case of requesting refunds for multiple trips, it's necessary to send an email (with the characteristics specified above) for each ticket code.